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How to set up your shared SSL

Almost all servers have a shared ssl installed on them. To access your website using the shared certificate you will need to know the name of your server.

The quickest way to get this information is to open a command window and telnet into the server. On a Windows machine click Start then Run, type in cmd and hit Run. This brings up the command prompt type in telnet 25 and hit enter.

A new screen will load showing you the server name. The server name is on the first line.

If you are on one of our shared webhosting accounts it will be something like this:

If you are on a reseller account it will be something like this:

For example if your domain was and the username was billy. In the command prompt type: telnet 25 - and the server on the first line is < - this is your server name.

So the shared ssl link would be:
It is always

Remember that the shared SSL path requires the username and the forward-slash or it will not work.

If you have any trouble finding your servers name or getting the shared ssl to work please contact us via support desk and we would be happy to assist you.

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